A realistic starting price
If your car will not move, the first question is often how much help will cost. In Riga and Jūrmala in 2026, Napolo offers towing, battery charging, jump starts and wheel changes from €30. This is a starting price, not a promise that every job costs exactly that amount. The exact telephone quote depends on the vehicle, distance and situation. We confirm the price before work, with no hidden surcharges.
A straightforward call-out may be relatively simple: a car that can be approached and loaded normally, or a battery that needs a jump start. Other jobs require more time or equipment. A vehicle with locked wheels, collision damage, difficult access or an awkward position may need a different recovery method. Locked-wheel towing and accident recovery also start from €30, so explain these details when calling.
What affects the quote?
Give the dispatcher your exact location, vehicle make and model, whether it starts or rolls, and what you can see. Mention locked wheels, collision damage, a blocked parking space, low clearance or a basement garage. These details help the operator decide what equipment is appropriate, rather than arriving with assumptions that could delay assistance. Describe known facts; do not put yourself in danger to inspect the vehicle.
Distance and destination matter too. A short move within a nearby area is not the same job as long-distance transport. If you need delivery to a specific workshop or another town, say so at the start. For nationwide and international transport we quote a fixed price before departure. Confirm the route and price directly. When the intended workshop is closed, ask whether it can receive the vehicle before arranging delivery there.
Where Napolo operates
Napolo is based at Paula Lejiņa iela 14 in Pārdaugava and prioritises Pārdaugava, Jūrmala, Babīte, Piņķi and Mārupe. Assistance is available 24/7, including public holidays. Priority areas describe where the service focuses; they are not a guarantee of a particular arrival time. Traffic, weather, existing jobs and the exact location affect how quickly help can reach you. We also serve all of Riga.
For service elsewhere in Latvia or transport abroad, contact Napolo to agree the details. Share a map pin or clear address, especially on a road with multiple entrances, in a large car park or at a workshop with restricted access. If you are in an unsafe roadside location, tell the dispatcher and move to safety if you can do so without putting yourself at risk.
How to get a clear price
Call Napolo on +371 27 23 24 23. Explain whether you need towing, a jump start or a wheel change, then describe anything unusual about the vehicle or its location. Ask what the price includes and confirm the destination. For locked wheels or accident recovery, request a situation-specific quote before authorising work. If previously unknown circumstances emerge, agree the next steps before further work begins.
Do not push a damaged or immobilised vehicle into traffic to make collection easier. If the car is on a busy road, prioritise your own safety and follow the instructions of any emergency or road services present. Wait somewhere protected where possible. Send your location through WhatsApp if that makes the entrance or road position clearer, and explain how the recovery vehicle can access your car.
Plan for the destination
Before the truck arrives, decide where the vehicle should go if you already know. A repair shop, a home address or another agreed location may suit different situations. Check that the destination can receive the car and share access details. If you are unsure what is wrong, explain that too: towing may be more appropriate than a jump start if there are warning lights, unusual noises or visible damage.
Prepare keys and documents, and remove valuables if it is safe. Do not attempt to move a vehicle with damaged suspension or locked wheels. The simplest way to avoid misunderstandings is to describe the job accurately and confirm the price by phone. Towing and suitable on-site assistance start from €30; complex recoveries are confirmed by phone before dispatch. Call +371 27 23 24 23 for help in Riga, Jūrmala and beyond.